Samsung AC and TV Installation Nightmare!
Don't even think about buying from them! I recently purchased a Samsung air conditioner and TV, and the installation was a complete disaster. They mounted the TV on the wall, but it's now leaning to the right. As for the air conditioner motor, it's also wall-mounted and tilted forward with just a hint of wind. Their lame excuse? "We warned you it might not work. Well, surprise, surprise! If you use a 5 cm screw on a 25 cm wall, this is what happens!" Samsung, this service is simply unacceptable!
Dear Customer, First of all, thank you for choosing our company. Our complaint resolution center will contact you regarding your application. You can convey any information, suggestions, opinions, and solution requests related to our products and services through the contact us section and our call center. Best regards, Samsung Electronics Turkey
I especially thank the service coming from Edremit. Other than that, your service was mediocre from A to Z!
