I bought my Samsung TV (58TU7000) in 2020, but it stopped working all of a sudden. When I tried to turn it on one night, I could only hear it. When I called the service center, they told me that one of the panels was broken and that my warranty had ended a month earlier. They asked me for 10,000 to fix the TV, which I thought was too much since it had only been broken for a year. I looked online and found that many other people had the same problems with the Samsung 58TU7000. The service center said it might be a defect from the factory, so I'm hoping that Samsung will pay to fix or replace it. Spending a lot of money on something that doesn't even last a year is frustrating.
I purchased a Samsung 58TU7000 model television in 2021. Shortly after the warranty period expired, the panel failed without any external damage or misuse. The authorized service center quoted me an outrageous repair cost of ₺17,000. It is completely unacceptable for a television to develop such a s...
I bought a Samsung 55TU7000 4K TV and it worked great for 2 years without any problems. Sadly, only a month after the warranty ran out, the TV stopped working. I reached out to Samsung service on August 29, 2024, and they picked up the TV for repairs. After waiting 45 days, I found out that the TV h...
Guess it was November 2020, I bought a 50-inch Samsung TU8000 TV. It suddenly shut down and won't turn back on just two months after the guarantee ran out. The service team told me that the problem is with the panel, which is a frequent issue with this type. They said that fixing it would cost about...
I’m writing this to inform those considering purchasing a Samsung TV about the issue I’ve experienced. We purchased a Samsung 58TU7000 TV on November 11, 2020. Close to the end of the 2-year warranty, the panel malfunctioned and was replaced under warranty. However, on December 1, 2024, the panel fa...
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