I’m writing this to inform those considering purchasing a Samsung TV about the issue I’ve experienced. We purchased a Samsung 58TU7000 TV on November 11, 2020. Close to the end of the 2-year warranty, the panel malfunctioned and was replaced under warranty. However, on December 1, 2024, the panel failed again. I contacted customer service, and they initially said they would assist. Later, they informed me that the technical team did not approve the replacement, so they are asking me to pay for the panel. The panel is essentially the TV itself. Why did I choose Samsung? Because I trusted the brand. However, Samsung sells TVs with a lifespan of just two years and doesn’t stand behind their products once the warranty expires. I’m sharing this as a warning to anyone considering a Samsung TV. Think twice before buying. When the warranty expires, they refuse to provide support for their product. I strongly recommend against spending a significant amount of money on a Samsung TV!
In January 2021, I bought a Samsung TV, feeling assured by its strong reputation and the 2-year warranty it included. Unfortunately, in September 2023, right before the warranty ran out, the screen panel of the TV started malfunctioning. I reached out to Samsung's customer service right away, and th...
I purchased my Samsung UE50TU8000U 125 cm TV on February 22, 2021, and before it even completed one year, it developed a panel malfunction. I called the service under warranty, but instead of replacing the product with a new one, they replaced the panel with one imported from abroad. At that time, n...
On 21.05.2021, I bought a Samsung brand UE50TU8000 model smart television. Less than a year later, the panel malfunctioned on 21.04.2022. The service replaced it under warranty and delivered it on 24.04.2022. On 14.06.2023, the device had a panel malfunction again. The panel was replaced again, but ...
I bought a Samsung 55TU7000 4K TV and it worked great for 2 years without any problems. Sadly, only a month after the warranty ran out, the TV stopped working. I reached out to Samsung service on August 29, 2024, and they picked up the TV for repairs. After waiting 45 days, I found out that the TV h...
SAMSUNG TV Warranty Has Expired 4 Months Later Our Samsung 58AU7000 58" television, which we purchased on December 20, 2020, began to turn off and back on its own on April 10, 2023, immediately after the warranty period expired. We made a service record right away. The service examined the product a...
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