1
Star is completely dissatisfied with the result

Dissatisfaction with Samsung Washing Machine - No Softener Fragrance

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October 20, 2023 3:37 pm
49

Hello; I'm not happy with the Samsung washing machine (model WW11BB534DAEAH) I bought on September 27, 2023. Afterward, I found out that other people had also complained about this model when I was doing my research. The laundry doesn't have any fabric softener smell. The technician came and said there was no issue, but when I compared the smell of the laundry washed with a different brand of machine, there was no fresh scent, and it was not clear if the clothes were actually getting clean. I don't like the automatic detergent compartment. Can you please replace the machine with a different model?

October 20, 2023 3:44 pm (6 minutes after complaint)
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