Brand/Model: Samsung WW11BBAO46AB washing machine
Issue:
Since the day it was installed, the machine has not been leaving any detergent or fabric softener scent on the laundry after washing. I tried all programs and different temperatures, using both liquid and powder detergent, strictly following the recommended dosage. The result has always been the same.
Details and Attempts:
The issue has existed from day one and happens across all programs.
I have not contacted an authorized service center yet.
Request:
I request that the product be inspected by a Samsung technician at my address in Halkalı, Istanbul. I would like the issue to be identified and resolved, and I expect clear information about the process. If necessary, I request adjustments, calibration, part checks, or any other recommended solutions to be carried out.
Additional Info:
I have the invoice, and the installation took place approximately 5–6 months ago.
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