Salomon XT-4 OG Shoes Tore After Only Five Months

I purchased the Salomon XT-4 OG Unisex Sneaker in White, model L49187100, through Hepsiburada on March 18, 2026. Although it has only been five months since I purchased the shoes, both shoes have developed tears in exactly the same area. Even though the product was advertised as having a two-year warranty, I did not expect to encounter this level of damage after such a short period of use.

I submitted the shoes for inspection under the warranty, but following the inspection, I was informed that no manufacturing defect had been found and that my claim had therefore been rejected. Considering the relatively short period of use and the fact that both shoes tore in the exact same location, I believe this may indicate a manufacturing or product-related issue.

I paid approximately $253 for these shoes, and I cannot accept that a product in this price range could deteriorate to this extent within just five months. I request that the product be inspected again, this time through a more thorough and fair evaluation, and that the shoes ultimately be replaced or the purchase price refunded.