I purchased the Salomon Alphacross 5 and within 10 months, the upper part near my left little toe tore apart. I expected much higher durability from such a well-known brand. I immediately contacted Salomon support via email, but it has been six days and I have not received any response. This is extremely disappointing for a brand that presents itself as premium quality.
The premature wear on this shoe has affected my outdoor activities and caused unnecessary financial strain, as I now need to replace a product that should have lasted much longer. I demand a replacement product or a full refund for the defective pair.
I purchased the Salomon Alphacross 5 just four months ago, and despite only occasional use, the lining has already torn. This is completely unacceptable for a brand that markets itself as a high-performance outdoor shoe. I tried to contact Salomon via email and phone, but I received no response. It...
In July 2024, I purchased a pair of Salomon Speedcross 6 shoes, expecting durability and premium quality. However, within just six months, the entire sole wore out completely, making them practically unusable. The rest of the shoe remained in perfect condition—no tears, no loose stitching—yet the so...
On 05/04/2024, I purchased a pair of Salomon Speedcross 4 GTX shoes from Athletic Zone. After just five months of light use (about once or twice per week), the inner heel support on the right shoe tore, and there’s noticeable wear on the left shoe as well. I sent the shoes to Athletic Zone for inspe...
I purchased Salomon Alphacross 5 shoes, and within a year, both shoes tore in the same spot on the upper section. They haven’t been exposed to any sharp objects, so there’s no chance this damage was from external factors. I sent them in for inspection, but the claim was denied without a clear explan...
I purchased Salomon shoes with a 2-year warranty, paying a premium for what I believed would be a durable, high-quality product. However, around the 16th month, the shoes started to fall apart. Despite being advertised as waterproof, not only do they allow water in, but they have also begun to tear,...
Comments