The website of Royal Canin has been causing me a lot of frustration! I constantly encounter irritating "404 Error" messages and frustrating "Access Denied" pop-ups. Adding to the frustration, I've been unable to access my account for more than an hour, and resetting my password appears to be an insurmountable task. What is most concerning? I made a purchase for my pet's food a couple of days ago, and the payment was successfully processed by my bank. However, I can't seem to locate the order in my order history. Dear Royal Canin, I kindly request your assistance in resolving the issue with your website and locating my missing order. It is of utmost importance as my beloved furry friend is in need of their dinner. Thank you for your prompt attention to this matter.
I have been trying to place an order on the Royal Canin website for weeks, but I keep encountering errors at every step. No matter what I do, I cannot complete my purchase. I reached out to customer support multiple times, informing them that their website is not functioning properly, yet nothing h...
Since September 3, I have been trying to order Royal Canin Hairball Care 4 kg Cat Food and Indoor Long Hair Adult Dry Cat Food from the official Royal Canin website. I attempted to make the purchase both through Royal Canin’s own promotions and the ZUBİZU campaign, but each time, during the payment ...
I’m extremely frustrated with Royal Canin’s customer service. I’ve tried reaching them multiple times over the past three days, using the two mobile phone numbers listed on their official website. No one answers, and I haven’t received a single call back or even an acknowledgment. It’s incredibly di...
I placed an order for cat food on the official Royal Canin website and paid by credit card. However, I canceled the order approximately five minutes after placing it and immediately requested a refund. It has now been 10 days, yet I still have not received my refund. There is no clear information o...
I ordered two 8kg bags of Royal Canin dog food directly from the official Royal Canin website, expecting high quality and proper packaging. The site clearly states that orders of 4kg or more include a free storage container, yet I never received one. On top of that, the food was not packed in a seal...
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