I purchased the Roborock S8 robot vacuum from Vatan Bilgisayar on February 16, 2025. Within just a few months, the water tank became discolored and yellowed, while the dust bin started to emit a strong, unpleasant odor. Despite using filtered water from a purifier, the bottom of the tank has turned green, almost as if it’s moldy. This happened even though we regularly removed the tank to air it out.
The product’s design seems flawed—yes, the tank is enclosed, but it shouldn't degrade this quickly or easily. It shouldn’t require special care just to avoid mold buildup when it’s meant to store water. I expected far better material quality from a robot vacuum at this price.
I’m extremely disappointed with the product’s durability and hygiene standards. I request that Roborock provide a replacement for the water and dust tanks or offer a proper solution under warranty. A premium robot vacuum should not show such wear and hygiene issues in such a short time.
I purchased the Roborock S8 from MediaMarkt, expecting a quality product backed by a proper warranty. But just 4 months after purchase, the water tank started leaking for no apparent reason. I didn’t misuse the product—it was cleaned and maintained exactly as instructed. I returned it to MediaMarkt...
I am absolutely furious with my Roborock S8 Max V! I bought this expensive device in September 2024, and by April 2025, the voice function was already broken. We took it to service, and it was supposedly fixed under warranty. But just one month later, the product completely stopped working, displayi...
Hello, it's been only 2 months since I purchased my Roborock S8 Sonic vacuum, and I'm disappointed to find that the water tank is already leaking. Upon my return from vacation, I discovered a rather unfortunate sight: the area where I had left off was plagued with swollen floorboards and an unpleasa...
Two months ago, I purchased the Roborock S8 Sonic, expecting a high-quality, durable robot vacuum. Unfortunately, in less than 60 days, it started leaking water from the tank. For such an expensive and supposedly advanced model, this kind of issue is unacceptable. I contacted customer service via W...
I purchased the Roborock Qrevo Pro robot vacuum from Vatan Bilgisayar, and from the very first use, it has been leaking water from the dock. Because of this constant leakage, the device cannot perform its mopping function at all. Every time I attempt to run it, water floods the floor, leaving my hom...
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