I haven’t been able to access my Roblox account for about 35 days. I play on a computer and was using two-step verification to protect my account. However, since I changed my phone, I can no longer receive verification codes, and I get a two-step authentication error every time I try to log in. The screen also shows the option to “trust this device for 30 days,” but since I cannot access the code, I’m unable to use that option as well.
I have spent around $47 USD on Robux and in-game purchases on this account. I requested help through Roblox Support, but I only received bot responses saying they couldn’t assist, and I still cannot access my account.
I request that my Roblox account be returned to me, that the two-step verification be reset or removed, and that I be given the necessary support to verify my identity through ID or email validation so I can prove that I am the rightful owner. I urgently ask for a solution, as I’ve been locked out of my account for a long time and have spent a significant amount of money on it.
I haven’t been able to log into my Roblox account for three days because of two-step verification. Even though I enter my username and password correctly, it still asks me for a verification code — but since my account isn’t logged in on any other device, I can’t receive that code. Although I still ...
I am absolutely furious with Roblox! I can't log into my old account, even though I remember my username and password. The problem is with the two-step verification system. I never set up an email or phone verification for this account, so I'm completely locked out and can't proceed past that step. ...
About 2–3 weeks ago, during an action I was performing on my Roblox account, I accidentally enabled two-step verification, and I haven’t been able to log into my account since then. The email on my phone belongs to me, and I was also logging into my account through my laptop, so the account is clear...
I’ve been unable to access Roblox Studio since last night due to an issue with two-step verification. I use the Authenticator app linked to Roblox’s settings, which generates a new code every 30 seconds. However, when I enter the correct code—it’s constantly rejected as “incorrect.” I thought the i...
I'm in a tough spot with my Roblox account. I had two-factor authentication set up, and I used to log in using a code from the Authenticator app on my phone. But a few days ago, my phone broke beyond repair, and now I can't access my account at all. I really need your help. I've invested a significa...
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