Hello, I made a car rental reservation from Green Motion through the Obilet company at Adnan Menderes Airport about two months ago. On the day of rental, I went to their office to pick up the car. Later, the staff member in the office asked if I wanted damage insurance, and after evaluating, I expressed that I did not want it. The staff member then checked my Findeks score and said it was insufficient, stating that they couldn't help me. Since my family came from abroad for a holiday visit, I had no other choice but to rent a car. When I asked all the rental companies at the airport, especially during the busy holiday period from 3-5 AM, they said they didn't encounter such a problem and could provide a car. I saw that Green Motion was trying to rent out the car I reserved two months ago for X ₺ at 3x ₺ (the amount I paid to another company that night) to someone else, especially during high-demand times, with this fabricated excuse, which I have never experienced with any other company. This shows that the company acted in bad faith and tried to take advantage of opportunities in their favor, causing me great distress. Therefore, I am lodging a complaint against Green Motion.
I booked and paid for a 2-day car rental via the Yolcu360 platform, to be picked up from Green Motion’s Ataşehir branch. However, when I arrived to collect the car, they claimed I couldn’t rent due to an issue with my Findeks report. This was shocking since my Findeks score has always been excellent...
I booked a 9-day car rental from Greenmotion’s Ankara Esenboğa Airport branch, paid in full two weeks in advance. When I arrived at the branch to pick up the vehicle, they completed the Findeks (credit) check and confirmed there were no issues. I was then offered optional services like an extra driv...
I made a reservation, number 16CD47230B2F, for a one-week car rental from the Sabiha Gökçen Green Motion branch a month in advance. When I went to the airport to pick up the car for my annual leave, they refused to deliver it to me, claiming my Findeks report was negative. This happened around 6:00 ...
On July 21, 2025, I rented a car from the Green Motion Istanbul Airport dealership (Reservation No: 11F09A). That same day, I had an accident that caused damage approximately 30 cm long and 2 mm deep, extending from the right rear door to the right rear fender. While the repair cost for such damage ...
I rented a car from Greenmotion's Ankara Esenboğa branch through Obilet. When I went to pick up the car, they told me they couldn't give it to me due to my Findeks score, leaving me in a difficult situation. I had called and inquired about this four days earlier. Unlike other car rental companies, t...
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