I purchased a Techno Esprit Alpine 2024 star black car on January 31, 2024. While driving, I noticed a noise coming from the rear of the car. Upon inspection, I found a level difference in the trunk. The constant noise distracts me while driving, making it difficult to focus on the road and compromising driving safety. Additionally, I'm concerned about potential water ingress during winter. I trusted Renault's reputation and size when buying a brand new car. The vehicle has visual defects, and I believe I've been sold a defective product. I'm uncertain about the financial implications this defect may have in the future. The service suggests fixing it with a proposal like "Let's dismantle it with bolts and repair it." Is it appropriate to perform such repairs on a brand new car? I'm seeking your assistance on this matter.
In May 2024, we purchased a brand-new Renault Austral Mild Hybrid Techno Esprit Alpine, expecting quality and reliability. However, the car has been to the service center three times due to factory defects. In July, while driving, a strong gasoline odor filled the car, so intense that it was unbear...
I bought a new Clio Esprit Alpine package car from a Renault dealership in Adıyaman on January 17, 2024. I have been having problems with the car since the day I bought it. The problems include: The car jerks when shifting gears. The gears are difficult to shift. There is an excessive squeaking no...
Dear Renault Officials, On June 06, 2024, I bought a Renault Austra, which I liked very much, with zero km from the dealer. I am writing to convey a serious problem I experienced with my vehicle today. It's been about 1.5 months since I bought my Austral vehicle. I live in a secure complex where eac...
I purchased a 2023 Renault Clio Techno Esprit Alpine last year, and its fuel consumption is alarmingly high. In city driving, the average consumption is around 11.00 liters, which I hadn’t noticed until its first maintenance 1.5 months ago. Since then, the fuel usage has increased uncontrollably. E...
I am experiencing the following problems with the Renault Zoe brand vehicle I purchased from Otonova Authorized Dealer/Service on 20/07/2023. 1-) Noises coming from the back side (I brought the vehicle to the dealer 1 week after purchasing it, but the problem was not resolved.) 2-) The parking senso...
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