ReelShort Still Charging After Subscription Cancellation – Refund Request

46

I cancelled my weekly ReelShort subscription on 4 July, yet money is still being deducted from my account every week. In the app, it clearly says “You have cancelled your subscription. Your subscription ended on 4 March” however I have not been using the service and I am still being charged around 48.22 PLN weekly. I contacted ReelShort support regarding these unauthorized weekly charges but I did not receive any response. I find it unacceptable to continue being charged after cancellation and despite the app confirming that my subscription has ended. I request that all weekly charges taken after my cancellation on 4 July be fully refunded to my account and that my subscription be completely stopped so that no further payments are deducted.

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