I originally went to MediaMarkt to purchase a different product, but after constant persuasion and aggressive recommendations from the sales staff, I ended up buying the Realme 11 Pro 5G. They insisted it was a top-tier phone and that I’d never regret the decision. Unfortunately, all I feel now is regret and frustration.
The phone has a severe overheating problem. It heats up so much that it becomes uncomfortable to hold—almost like carrying a ticking time bomb in my pocket or hand. This is not normal. It gets dangerously hot even with light usage, and I'm genuinely concerned about the safety of using this device.
What’s causing this absurd issue? I’ve never had a phone behave like this. I demand an urgent explanation from Realme and expect immediate technical support or a full replacement. I trusted the brand based on your store’s recommendations, and now I feel completely let down. This phone should not be sold without properly addressing such a critical flaw.
It’s only been a month and a half since I purchased the Realme 12 Pro, and I’m already facing serious overheating issues. The phone heats up excessively after just a couple of minutes in my hand. It gets hot during charging as well, and I constantly feel like the phone might explode in my hand. This...
I’ve been using my Realme 10 Pro+ 5G for two years without a single complaint. The battery life, performance, camera, and temperature control were all excellent—until just a few days ago. Suddenly, the phone's behavior changed drastically. Now, the battery drains within a single day, the device heat...
I purchased a Realme 12 Pro from MediaMarkt, and from the very beginning, the device has been a complete letdown. It constantly freezes, the screen goes black, and it becomes completely unresponsive. Most of the time, I can’t even turn it back on without forcing a restart. This is unacceptable for a...
I have been using my Realme 12 Ultra Pro smartphone for about three months, and after installing the most recent software update, the device started showing a serious overheating issue. The phone gets extremely hot even during normal daily use such as browsing or messaging. This overheating also cau...
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