I bought the Rainbow Star upright vacuum two years ago, and shortly after, I started experiencing problems. The most frustrating issue is with the so-called HEPA filter, which is essentially a sponge that clogs after cleaning just two small rugs. The service team advised that this filter needs to be removed, washed, and left to dry, which greatly reduces the vacuum's efficiency and usability. On top of that, the battery had to be replaced within a very short time.
I expect a prompt response from your team regarding these issues, or I will pursue my rights as a consumer. This level of performance is unacceptable for a product I purchased in good faith.
I purchased my Rainbow Rainstar cordless vacuum two years ago, and for the past month, it hasn’t been charging or working at all. Despite my careful usage, the battery seems to have died. When I contacted Rainbow, they promised to send a service team, but it’s been three weeks and no one has contact...
Hello, I’m having a serious issue with my Blaupunkt A30T Vacumaster cordless vacuum. The HEPA filter for the device has gone missing, and I’ve been searching everywhere for a replacement—but it’s simply not available. No official website, online marketplace, or retailer seems to stock it. A vacuum ...
I’m extremely disappointed with the lack of support for the Blaupunkt A30T BLHS01 cordless vacuum. I’ve been trying to buy a replacement HEPA filter, but it’s nowhere to be found—not online, not in stores, not even through the official channels. I contacted Blaupunkt’s authorized service by phone a...
I bought a Rainbow vacuum cleaner many years ago and was extremely pleased with it. Recently, my vacuum cleaner broke down, so I disassembled it myself and identified the fault. Due to the country's conditions, getting service has become almost impossible, and with Rainbow, it is even worse as they ...
I purchased a Dreame L40 Ultra vacuum cleaner in October, and I have been experiencing a serious issue with the mop cloth since the very first day. The mop cloth constantly folds over during cleaning, preventing the device from cleaning properly. Additionally, there was no spare mop cloth included i...
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