I dropped the water tank of my brand-new Rainbow Carpet Cleaning Robot by accident, and it shattered into a thousand pieces. This is in contrast to the older model that I had, which was so sturdy that it would not break even if I stood on it. In spite of the fact that I have been a devoted customer for thirty years, I am deeply surprised and dissatisfied by the low quality of the materials used in this new model. The level of fragility represented here is unacceptable.
I purchased my Rainbow Rainstar cordless vacuum two years ago, and for the past month, it hasn’t been charging or working at all. Despite my careful usage, the battery seems to have died. When I contacted Rainbow, they promised to send a service team, but it’s been three weeks and no one has contact...
I purchased the Tineco Floor One S3 cordless vacuum hoping for a premium cleaning experience, but instead, I’ve been dealing with the same issue three times within a year. Each time, I sent the product in for repair, it was “fixed” and returned—only for the same malfunction to occur again shortly af...
My Ecovacs Deebot X8 Pro Omni robot vacuum stopped working about a month ago after showing a “bumper stuck” warning. It also fell down the stairs due to a cliff sensor error. I live in a three-story house and cannot use the device because of these issues. After the problem occurred, I contacted Ecov...
I bought a Rainbow vacuum cleaner many years ago and was extremely pleased with it. Recently, my vacuum cleaner broke down, so I disassembled it myself and identified the fault. Due to the country's conditions, getting service has become almost impossible, and with Rainbow, it is even worse as they ...
I bought a Rainbow vacuum cleaner 10 years ago, and I’ve regretted it ever since. For years, I’ve been bombarded with phone calls, and no matter how many times I’ve asked them to remove me from their list, the calls never stop. A few months ago, I even agreed to a home visit, thinking rejecting them...
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