I currently have ₺55,000 in my QNB Finansinvest account, but unfortunately, I am unable to withdraw it at the moment due to an error stating that the transaction limit is insufficient. Even after trying to get in touch with customer service every single day for a whole week, I still can't manage to reach them. This establishment, which previously provided efficient assistance in promptly opening my account, now disappoints by failing to respond to my calls for support, a fundamental expectation. Once I get my money back, I'm going to close all my accounts with QNB Bank and never deal with them again. It's unacceptable to abandon people in this manner; your lack of responsibility has caused significant disruptions to my plans for an entire week.
I'm currently facing a rather inconvenient delay in withdrawing funds from my investment account at QNB Finansbank, and it's quite frustrating. Even though I put some of my money on margin for withdrawal, I'm unable to access it. Wait times for customer service are longer than 15 minutes, and there ...
I've been having trouble accessing my QNB Finansinvest account because I haven't been receiving the authentication code on my phone! It's been four days, and despite calling customer service at least five times and being assured that a ticket was opened for the issue, there's been no follow-up whats...
On September 5, 2025, in Yenimahalle Neighborhood, Atakum District of Samsun, I attempted to deposit ₺35,800 into my Enpara account using a QR code at the only QNB Finansbank ATM in the area. The ATM accepted all the money, but then malfunctioned without providing any receipt or documentation and sw...
On June 18, 2025, I deposited ₺500 into my Youwin account. I waited more than a full day, and eventually the system marked the transaction as “failed.” However, the money was neither credited to my Youwin account nor refunded back to my bank account. The process itself was frustrating—after keeping...
I attempted to make two separate transfers through Wise—₺4,750 on Friday and ₺4,000 on Sunday—and neither of them reached the recipient. These were important commercial payments, and this failure has severely impacted my business operations. What’s worse is that I’ve received no response to my emai...
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