On July 10, 2025, a total amount of ₺26,950 was withdrawn from my account as a provision payment without my knowledge or consent. These transactions occurred even though I did not have my card in possession at the time. As soon as I noticed the issue, I immediately contacted the bank's customer service and visited the branch daily to seek a resolution. However, I was repeatedly told that “no restrictions are visible,” and no solution was provided. This is the first time I have experienced such a situation, and I am requesting that my grievance be resolved. I demand a full refund of the unauthorized amount withdrawn from my account. I have the receipt related to the transaction and can provide it if necessary. I kindly request that the necessary action be taken.
A total of 26,950 TL was withdrawn from my TEB Bank non-term account without my permission in 4 separate transactions on 10/07/2025, 11/07/2025, and 14/07/2025. I have no approval or knowledge regarding these transactions, which appear as provisional. As soon as I noticed the situation, I contacted the TEB customer service call center, but I was not given any detailed information, stating that there was a restriction on my account. There has been no other unusual situation in my account and I have not received any warnings.
I request that the money withdrawn without my permission be refunded to my account, that I be provided with detailed information about the transactions, and that I be contacted via my phone number.
On October 27, 2025, ₺22,502.33 was withdrawn from my VakıfBank salary account without my knowledge or consent. This transaction occurred entirely without my involvement, and I received no information about how or by whom the money was withdrawn. I contacted both customer service and the branch rega...
On July 27, 2025, a withdrawal of ₺2,346 was made from my Akbank account without my knowledge by a company I do not recognize. I noticed this transaction in my account activity on July 28, 2025. I immediately reported the issue to Akbank customer service through the mobile app and created a dispute ...
On November 17, 2025, I received a notification stating that a total of 3,031 TL worth of transactions had been made through TikTok using my Yapı Kredi bank card. These transactions were carried out completely without my knowledge, consent, or authorization. As soon as I noticed the issue, I contac...
On November 17, 2025, an unauthorized charge of ₺12.99 was made from my credit card account without my knowledge or consent. In my account activity, the transaction appears as an Aspiegel purchase, but there are no additional details provided. My bank statement only says, “₺12.99 has been used from ...
On August 12, 2025, at 23:49, I discovered that a hotel listed on Booking.com charged my credit card without my knowledge or consent. An amount of ₺35,770 (€726) was withdrawn from my account even though I never made a booking or authorized this payment. As the cardholder, I had absolutely nothing t...
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