Booking.com withdrew ₺15,000 from my account, even though I never made a reservation. This charge was processed through Enpara (QNB Finansbank) without my knowledge or authorization. How can such a large amount be deducted from my account without my consent?
I have tried reaching Booking.com, but there is no way to contact customer support. No phone number, no proper response—just complete silence. This is outright theft! I demand an immediate refund and an explanation of why this happened. If my issue is not resolved promptly, I will escalate it to all relevant authorities. Booking.com, return my money now! This is completely unacceptable.
I’m shocked and extremely upset. I never booked a stay at this hotel, never visited it, and never authorized any transaction related to it—yet ₺18,000 was charged to my credit card through Booking.com without my consent. This is outrageous. I immediately contacted my bank and had my card canceled t...
I had made a hotel reservation on Booking.com for a September vacation under reservation number 6183468188. Due to a change in plans, I used the free cancellation option provided by the platform and received confirmation that the cancellation was successful. However, despite this confirmation, I was...
Over two months ago, I made a hotel reservation through Booking.com. Just one week before check-in, Booking canceled my reservation without my consent. When I contacted support, they told me that if I rebooked the same hotel at a higher price, they would refund the price difference after my stay. I...
On August 11, ₺60,000 was withdrawn from our İş Bank account without our knowledge or consent for a transaction linked to Booking.com. We never authorized this payment, and it was a complete surprise when we saw the deduction. I immediately emailed Booking.com to report the issue, but I have yet to ...
I have never had any booking or affiliation with Booking.com, yet on my credit card, a charge of ₺24,648.91 was made without my knowledge or authorization. I immediately closed all my cards and contacted the bank to file a dispute. After that, I tried to reach Booking.com to report the fraudulent t...
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