Puma Shoes from In Street Store Fell Apart
I purchased a pair of Puma shoes from the In Street store. Even though I only wore them for an hour every other day, they completely fell apart on the inside and edges. It's so frustrating that this has happened again with the same shoes. When I sent them for inspection, they attributed the issue to user error. Before this, I purchased shoes from the Ince brand and two additional pairs from Puma, all of which had problems. Are you kidding me? We shell out a small fortune for shoes and this is the quality we end up with? It appears that you are offering counterfeit footwear. I have decided to never purchase shoes from you in the future, and I intend to inform others of my experience.
Dear Customer, We are sorry for the negative experience you have had. For your purchases from different companies whose invoices are not issued by PUMA Turkey, the review processes are carried out by these companies, and there is no request conveyed to PUMA Turkey or any action taken by us towards the company. We kindly ask you to contact the stores and customer services of the relevant company to get detailed information about your request. For all your opinions, complaints, and suggestions, you can reach our Customer Service. Thank you for your understanding, and we wish you happy days as PUMA.
