I bought a pair of Puma sneakers from Intersport on June 1, 2025. After wearing them for just three hours in a single day, the leather on both sides started peeling off, and although I purchased my usual size, the back of my feet were left bleeding. I was shocked by how such damage could occur after such minimal use, especially from a well-known brand like Puma. I returned to the store immediately on June 3, but it has been 10 days without a single call or message. My money has gone to waste. The staff seem to do nothing but mislead customers and sell non-genuine products. It's truly shameful. I won’t let this go and will be taking the matter to the Consumer Court.
On July 3rd, I delivered my shoes to the In Street store for inspection. I received the results a month later, after wearing them only 5 times during that time period. They claimed at one point that there was no manufacturing flaw. I resent them, but this time I never received a call or email with a...
I bought shoes from the Puma Store on June 25, 2023. After wearing them just twice, one of them started deforming from the side. I initiated the return process on July 5, 2023. They assured me that they would contact me once the process was completed. However, I received no calls from Puma. When I v...
On March 28, 2023, I purchased a pair of Puma shoes. Within a year, the leather started cracking and eventually tearing. Despite not wearing the shoes frequently, they became unwearable. I reported this issue to Puma, but received no response for two months. After numerous calls, I finally received ...
On June 16, 2024, I bought a pair of shoes from the Puma store at West Park in Izmir. I trusted the Puma brand's quality, but now I deeply regret my purchase. After only three days of wear, the shoes started to crack! I'm not from Izmir, and I've already left the city, so I can't return to the same...
I purchased a pair of Puma sneakers from the Deichmann store in İstinyePark, İzmir. Despite rarely using them and never wearing them in rainy weather, the soles of the shoes developed noticeable splits between the sole and the leather. When I contacted the store, they instructed me to bring them in ...
Comments