My New Puma Shoes from West Park Cracked in Just 3 Days
On June 16, 2024, I bought a pair of shoes from the Puma store at West Park in Izmir. I trusted the Puma brand's quality, but now I deeply regret my purchase. After only three days of wear, the shoes started to crack!
I'm not from Izmir, and I've already left the city, so I can't return to the same store. There's no one to help me in my current location either. I've never seen such poor quality from any brand before. It's unbelievable that they deteriorated so quickly in just three days.
The product is clearly defective, and I feel cheated. I'm disappointed in the Puma brand. After this experience with such a low-quality product, I don't plan on buying any Puma items again. I hope by sharing this, others will see it and avoid the same frustrating experience I've had.
Dear Customer, We are sorry for the negative experience you have had. Your request has been forwarded to our relevant departments, and our Customer Service will contact you during the day. For any feedback, complaints, or suggestions, you can reach our Customer Service. We wish you happy days as PUMA Turkey.
Dear Customer, As PUMA, our top priority is to provide you with the best shopping experience and ensure maximum customer satisfaction. In this regard, the complaint you have submitted to us has been meticulously reviewed by our relevant departments. The review process regarding your request has been completed, and the procedures and information related to the matter have been communicated to you through our Customer Service. To evaluate the service you have received, you can fill out the relevant survey on Şikayet Var, and for suggestions and feedback, you can reach our Customer Service. We wish you happy days as PUMA Turkey.
