I am reaching out to PUBG Mobile support because I have been experiencing unauthorized UC deductions from my account for a long time. UC keeps disappearing without any reason, and I have no idea how or why this is happening.
I am requesting an immediate investigation into this issue. If necessary, I can provide my game ID for further review. This is not a one-time occurrence, and I want to know why UC is being deducted without my consent.
PUBG Mobile, please resolve this issue as soon as possible! I have spent money on this game, and I expect fair treatment and a proper explanation. Has anyone else had this problem? I need answers now.
I purchased UC in PUBG Mobile, but the UC was not credited to my account. Despite this, UC was deducted from my balance, and a debt was added to my account. This issue is still ongoing. It started with a 3 UC deduction and continued with 660, 600, 220, and 90 UC being deducted. If this goes on, my a...
Hello, I’m writing to report a serious issue with my PUBG account. I recently purchased UC (Unknown Cash) and the payment was successfully deducted from my bank account—I even have the bank statement to prove it. However, the UC was never delivered to my account. I submitted a complaint through the...
PUBG Mobile took UC from my account, but I never received the UC, nor can I enter matches. The game won’t let me perform any actions, and when I check, it says my refund was successful—yet no money has been returned to my account. If PUBG Mobile actually issued a refund, then which bank was it sent...
A week ago, I added some UC to my PUBG Mobile account and used it without any problems. I had a smooth experience playing the game today, with no issues at all. However, the system is now indicating that I have a UC debt, which is quite confusing. I didn't ask for a refund for the UC, but it looks l...
I purchased UC for my PUBG Mobile account (ID: 5645****51), and the payment was deducted instantly. However, it’s been over 8 hours, and the UC has still not been credited to my account. In the past, this process took just 10 minutes, so I’m confused and frustrated about why this delay is happening ...
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