PUBG Mobile took UC from my account, but I never received the UC, nor can I enter matches. The game won’t let me perform any actions, and when I check, it says my refund was successful—yet no money has been returned to my account.
If PUBG Mobile actually issued a refund, then which bank was it sent to? Why was UC deducted from my account without my consent? I never requested a refund, yet I lost both my UC and my money.
I demand an immediate fix for this issue. Either return my UC or refund my money properly.
I tried purchasing UC through the PUBG Mobile app, and although the transaction was initially rejected, the money was still withdrawn from my card. At the time, I had enough balance on my card, but the app claimed the purchase didn’t go through. I thought it was a technical issue and moved on. A fe...
Hello, I’m writing to report a serious issue with my PUBG account. I recently purchased UC (Unknown Cash) and the payment was successfully deducted from my bank account—I even have the bank statement to prove it. However, the UC was never delivered to my account. I submitted a complaint through the...
I am reaching out to PUBG Mobile support because I have been experiencing unauthorized UC deductions from my account for a long time. UC keeps disappearing without any reason, and I have no idea how or why this is happening. I am requesting an immediate investigation into this issue. If necessary, ...
I purchased UC in PUBG Mobile, but the UC was not credited to my account. Despite this, UC was deducted from my balance, and a debt was added to my account. This issue is still ongoing. It started with a 3 UC deduction and continued with 660, 600, 220, and 90 UC being deducted. If this goes on, my a...
On April 8, 2025, I purchased UC (Unknown Cash) through the official PUBG Mobile website and tried to load it into my account. However, the UC never showed up. Assuming it was a mistake, I attempted the purchase a second time—but once again, the UC didn’t arrive, even though I received a payment ded...
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