A week ago, I added some UC to my PUBG Mobile account and used it without any problems. I had a smooth experience playing the game today, with no issues at all. However, the system is now indicating that I have a UC debt, which is quite confusing. I didn't ask for a refund for the UC, but it looks like one was processed anyway, and now I'm facing a charge for it. It’s truly perplexing to find a debt on my account when there was absolutely none initially. This situation has totally destroyed my gaming experience. I hope the PUBG Mobile team will resolve this issue quickly. I kindly ask for the correction of my account and the immediate removal of the unjust debt.
I purchased UC in PUBG Mobile, but the UC was not credited to my account. Despite this, UC was deducted from my balance, and a debt was added to my account. This issue is still ongoing. It started with a 3 UC deduction and continued with 660, 600, 220, and 90 UC being deducted. If this goes on, my a...
Hello, I’m writing to report a serious issue with my PUBG account. I recently purchased UC (Unknown Cash) and the payment was successfully deducted from my bank account—I even have the bank statement to prove it. However, the UC was never delivered to my account. I submitted a complaint through the...
I tried purchasing UC through the PUBG Mobile app, and although the transaction was initially rejected, the money was still withdrawn from my card. At the time, I had enough balance on my card, but the app claimed the purchase didn’t go through. I thought it was a technical issue and moved on. A fe...
My PUBG Mobile account was banned for 30 days due to an alleged UC debt. Today, when I logged back in, I found that access to my upgradable weapons was blocked, and I could not join regular matches. I have no idea why this is happening or how to resolve it. I have invested a significant amount of t...
I made three UC purchases today in PUBG Mobile, but every time I’m told I have a debt, and all the UC I bought is taken away. This isn’t the first time it has happened—previous UC purchases were also confiscated. Either return the UC I paid for or refund my money. I have the receipts and can provid...
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