On April 8, 2025, I purchased UC (Unknown Cash) through the official PUBG Mobile website and tried to load it into my account. However, the UC never showed up. Assuming it was a mistake, I attempted the purchase a second time—but once again, the UC didn’t arrive, even though I received a payment deduction notification both times.
To make things worse, I now get a warning saying I can’t participate in ranked or team matches, as if I violated some rule—when in fact, I was simply trying to purchase in-game currency through the official system.
PUBG Mobile support, I need immediate help. I’ve been charged and received nothing, and now I’m restricted from playing. Please resolve this and credit the missing UC to my account or issue a refund.
I placed an order for UC for PUBG mobile and loaded it into my account. Afterwards, I received multiple notifications that there were deductions from my account, and I am also unable to join team games. Could you please help me? I am reaching out to you for the second time, and my issue is still not resolved.
Hello, I’m writing to report a serious issue with my PUBG account. I recently purchased UC (Unknown Cash) and the payment was successfully deducted from my bank account—I even have the bank statement to prove it. However, the UC was never delivered to my account. I submitted a complaint through the...
On Monday, April 21 at 3:53 AM, I purchased UC directly from PUBG Mobile’s official system. The payment went through, but I still haven’t received the UC in my account. It’s incredibly frustrating to pay for in-game currency and be left with nothing but silence in return. There’s been no confirmati...
On October 25, 2025, I purchased PUBG Mobile UC worth $93.90 through the PUBG Mobile store. I completed the payment via bank transfer, and my order number is #4400. The UC was intended for my in-game account with ID: 5681****25. Although the platform marked the order as “delivered” on November 7, 2...
Hello, I’ve been playing PUBG for years, and I’ve never had an issue loading UC (Unknown Cash) until now. But recently, whenever I try to purchase UC, I receive a security-related error that prevents the transaction from going through. This is extremely frustrating, especially since I’ve never faced...
Hello, I purchased UC in PUBG Mobile and used it to activate my RP (Royale Pass) on 02.07.2025. The total amount spent was 870₺. The main problem is that after activating RP, the UC I earned back from RP rewards was automatically deducted by the game without my consent. Here's what happened step by...
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