Hello, I’ve been playing PUBG for years, and I’ve never had an issue loading UC (Unknown Cash) until now. But recently, whenever I try to purchase UC, I receive a security-related error that prevents the transaction from going through. This is extremely frustrating, especially since I’ve never faced this issue before despite being a long-time player.
I reported the problem directly through PUBG’s in-game support system, but I haven’t received any response or update so far. My Player ID is 5134****560. I’m trying to make legitimate in-game purchases, and I feel completely blocked without any clear explanation.
I kindly ask the PUBG support team to urgently investigate and fix this security restriction so I can continue enjoying the game and making purchases without issues. Please treat this issue seriously—your paying players deserve responsive and effective customer support.
I am experiencing an ongoing issue with UC purchases on PUBG Mobile. Every time I attempt to buy UC, the transaction fails and an error message appears during the purchase process. This prevents me from completing the payment and accessing the in-game currency. In addition to the payment problem, I...
Hello, I’m writing to report a serious issue with my PUBG account. I recently purchased UC (Unknown Cash) and the payment was successfully deducted from my bank account—I even have the bank statement to prove it. However, the UC was never delivered to my account. I submitted a complaint through the...
On April 8, 2025, I purchased UC (Unknown Cash) through the official PUBG Mobile website and tried to load it into my account. However, the UC never showed up. Assuming it was a mistake, I attempted the purchase a second time—but once again, the UC didn’t arrive, even though I received a payment ded...
I’ve been playing PUBG Mobile for a long time and have regularly purchased UC, but lately, every time I top up, the UC never reaches my account. This isn’t a one-time issue—it’s been going on for months. Despite being charged each time, there’s no credit in the game, and now I can’t even log in or s...
For the past several purchases, I have been buying UC in PUBG Mobile through the App Store, but the UC I pay for never gets credited to my account. This issue has been ongoing since August 22, and despite filing multiple complaints, nothing has been resolved. Every time I try to purchase UC, I am ch...
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