Attention Profilo authorities, the paint on the handle of my refrigerator, which I purchased 3 years ago, has peeled off and rusted. When I called for service, I was told it's user error. Are we not supposed to use the handle? This product is under warranty. How is it acceptable anywhere in the world for a refrigerator to rust within 3 years? Profilo, I am addressing you; you use low-quality paint to cut costs and then blame the customer. This is unacceptable. Either replace my product or I will exercise all my legal rights, and everyone will witness it. Additionally, all the food in my fridge is spoiling. I will file a lawsuit for compensation for the spoiled food weekly.
Despite the fact that my Profilo refrigerator is still covered by its manufacturer's warranty, rust has begun to form around the door and edges. Following the submission of a service request, a representative stated that the door could be replaced and sent photos to the center for approval. However,...
I recently made a significant investment by purchasing a brand-new Profilo refrigerator. When I noticed localized rust spots on the top lid, my excitement quickly turned to disappointment. Concerned about the product's durability and quality, I immediately contacted the authorized service for assist...
Hello, approximately 3 years ago, we purchased a Profilo refrigerator from a dealer in Bodrum. It was sold to us as stainless steel. After 5-6 months, it started rusting. We also noticed it wasn't cooling adequately. We spoke with Profilo representatives, who sent a technician. They inspected and cl...
I observed that certain areas of my Profilo refrigerator's door have started to decay. I reached out to customer service and they dispatched a technician who promised to follow up with me. They later stated that it was due to user error and informed me that I would be responsible for the cost of a r...
The paint on the front inox coating of my Bosch refrigerator has started peeling after just two and a half years of use. When I contacted the authorized service team, they inspected the refrigerator and claimed this was due to user error. However, I have never used any chemical cleaning products or ...
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