Through the Preply platform, I paid approximately 30k to take mathematics lessons from a tutor named K D**. At first, I was satisfied with the lessons, but about four months ago, the tutor’s behavior became increasingly disrespectful and inattentive. He stopped replying to my messages altogether and often made excuses to justify his lack of engagement. This lack of communication continued even during the periods when I wasn’t taking lessons.
During the lessons, he frequently wasted about half of the time chatting instead of teaching, which made the sessions unproductive and ineffective. As a result, both my time and money were wasted. I always made my payments on time, yet I did not receive the quality of education I was promised.
Additionally, when I contacted Preply Customer Support, I received only automated responses and no real assistance. I am deeply disappointed with both the tutor’s unprofessional behavior and Preply’s lack of support in resolving this issue.
I’ve been taking lessons on Preply for a long time and was generally satisfied—until now. Recently, my tutor took a break from offering classes, which meant I couldn’t schedule any new sessions. I had around ₺4000 worth of prepaid lessons left in my balance—approximately 8 lessons in total. To my s...
I purchased a 12-lesson package on Preply and successfully scheduled my lessons with my tutor. Everything was going smoothly until I had 4 lessons left, when I suddenly received a warning that “your teacher is not active.” Although the tutor mentioned there was an issue with their account and we man...
Preply has been the worst experience I’ve had with an online learning platform. I initially signed up for 16 lessons with one tutor—four lessons per week—because I wanted consistency, which is crucial for improving grammar. But the tutor only had availability in the mornings and early afternoons, wh...
My spouse and I both purchased lessons on Preply. I bought a 12-lesson package, but I haven’t been able to attend a single class because the tutor kept canceling at the very last minute every time. Despite being the one who paid, I’m now left with zero completed lessons and no way to fix it. I’ve t...
I booked a lesson with a tutor on Preply, and when the class time came, the tutor informed me they weren’t available and suggested rescheduling for a ...
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