Ahmet

Complaints(2)

Preply Refund From August 7 Still Not Credited to My Account

September 18, 2025 2:59 PM36

"Solved"

I made a payment on Preply to take lessons with a specific teacher, but after the teacher closed their account, I reques...ted a refund of my remaining balance. On August 7, I was informed that the refund had been processed, yet the amount has still not been credited to my account. I have contacted Pre...

Preply Canceled My Remaining 4 Lessons After Teacher Became Inactive

Ahmet

Preply

August 7, 2025 10:08 AM72

I purchased a 12-lesson package on Preply and successfully scheduled my lessons with my tutor. Everything was going smoo...thly until I had 4 lessons left, when I suddenly received a warning that “your teacher is not active.” Although the tutor mentioned there was an issue with their account and we man...