If Pragmatic Play has restricted your account following a significant win, the first step is to contact their customer support to understand the specific reasons for this action.
Account restrictions can occur due to various factors, including verification issues or perceived breaches of terms and conditions.
Engaging directly with their support team will provide clarity on the situation and the necessary steps to resolve it.
Should direct communication not yield a satisfactory resolution, consider reaching out to the regulatory authority that oversees Pragmatic Play's operations.
These bodies are responsible for ensuring fair practices and can intervene in disputes between players and gaming providers.
Providing them with detailed information about your case can facilitate a more impartial review and potential resolution.
If not, share your experience and consider filing a complaint on Xolvie to make a difference.
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