Betbigo Refused to Pay My Winnings on Pragmatic Play Game

I won ₺199,000 on a Pragmatic Play game at Betbigo, but my withdrawal request was unfairly denied. Despite successfully receiving payments for previous winnings on the site, this time, they refused to pay, citing that the provider does not allow payouts exceeding 100 times the bet. This explanation feels baseless and like an excuse to avoid honoring my legitimate earnings. My username is a***0671, and I expect Betbigo to address this issue promptly and process my full payment. Players trust platforms like this for fair play, and such actions are a complete breach of that trust. I demand immediate resolution and payment of my rightful winnings. Failure to act will result in further complaints.