On September 28, 2025, around 20:45 in the evening, I won on Pragmatic games through the site Superbet. However, my winnings were reset to zero, and no payment was made. This issue continued until September 29, 2025, with no solution offered and no support provided.
When I contacted Superbet customer service, I was met with a mocking attitude and received no assistance. I was also unable to reach Pragmatic directly. For this reason, I find it problematic that Pragmatic provides services to such fraudulent sites.
I played under the username k34** on Superbet. I deposited 480 TL and won 24,000 TL. I demand that both my deposit and my winnings be refunded to me. I expect the necessary action to be taken and my grievance to be resolved.
On 11/08/2025, I registered on the Superbet website under the username “k*”** and deposited ₺1,000 at 19:00. Later that evening, around 20:00, I won ₺40,000 and immediately submitted a withdrawal request. However, my withdrawal requests were repeatedly canceled. When I contacted customer service, I ...
I am beyond disappointed with both Tambet and Pragmatic Play. I recently won approximately ₺48,000 through Pragmatic Play games on the Tambet platform. Before making any investment, I even asked the support representative if the site reliably pays out winnings—they assured me there would be no issue...
On August 25, while playing a slot game under the Pragmatic provider on Supertotobet, I experienced a serious security and balance issue. After depositing, I purchased more than fifty 100 TL free spins and won around ₺3,000. Suddenly, I was kicked out of the game. Within just 10 seconds, I logged b...
On 12/08/2025 at 02:47, I deposited ₺250 into my Superbet account via bank transfer. However, the deposit was delayed for about 20 minutes. During this time, I contacted customer service through the website, but their only response was to “wait,” without offering any proactive solution or explanatio...
Six days ago, I won a total of ₺142,500 in the live casino section of Superbet, playing on the EGT and Pragmatic providers, but my winnings have not been paid to my account. Throughout this process, I repeatedly contacted live support, but I kept receiving automated responses, and my requests for a ...
