Pragmatic Play Refuses to Pay My Winnings, Claiming a Rule Violation
I deposited ₺1400 into the site and started playing auto roulette. I placed a ₺50 bet on 16, and my balance increased to ₺2700. Later, I played Gate of Olympus, did a few spins, then returned to roulette, placed a bet, and lost. On my next bet, I won on 19. My bets were mainly between 13 and 24, with occasional 0 and 2, totaling 14 numbers.
After also winning on Sweet Bonanza, I requested a withdrawal. I waited an hour, only to find out my withdrawal was denied. When I asked customer support, they cited a "17-number rule violation." However, as experienced roulette players can confirm, there was no actual violation.
It’s obvious what’s happening—if you win too much, they find an excuse not to pay you. I demand that my winnings be paid immediately, and I warn other players to be cautious of this platform. This is unacceptable!