I recently won ₺130,000 through a game powered by Pragmatic Play on the Betgaranti platform. I didn’t violate any terms or rules—I simply played and won fairly. But instead of paying out my legitimate winnings, Betgaranti suddenly closed my account and wiped my balance completely. I was logged out and left with no access and no explanation.
As someone who chose this platform specifically because of the Pragmatic Play provider, I expected a fair gaming experience and trusted that the system would honor payouts. This is the first time I’ve ever experienced something this outrageous, and I’m shocked that a provider of your size would allow such behavior from your partner sites. I had no prior issues with Pragmatic Play until now, and I’m still holding out hope that you’ll step in and make this right.
I was an active user on the Betnbet website and played Gates of Olympus, which is provided by Pragmatic Play. During one of my gaming sessions, I managed to win ₺100,000—a significant amount, especially considering how much I had already lost on the site before. But instead of being able to withdraw...
I deposited ₺17,300 into Betgaranti and placed a bet at 2.5 odds, which brought my balance up to ₺43,250. After this win, I requested a withdrawal. But instead of processing it, the platform canceled my withdrawal request and told me I could only withdraw my initial deposit, not the profit. They th...
I am beyond disappointed with both Tambet and Pragmatic Play. I recently won approximately ₺48,000 through Pragmatic Play games on the Tambet platform. Before making any investment, I even asked the support representative if the site reliably pays out winnings—they assured me there would be no issue...
I'm writing this after going through one of the most unfair things that has ever happened to me on a gaming platform. I won ₺680,000 on a legal site called Maxwin, which has games from Pragmatic Play. I was shocked when the whole amount was taken out of my account. When I asked, I was informed somet...
I’m very upset with Betgaranti for allowing unauthorized access to my account and manipulating my balance without consent. While I was actively playing a Pragmatic slot game, someone from their own team accessed my account and began placing bets on EGT games—at the exact same minute and second. I ha...