Poshmark's customer service leaves much to be desired. Last week, I received a shipment of items that arrived in a damaged condition. Upon opening the box, it became apparent that certain dresses had lost their vibrancy, likely from frequent wear or washing. I reached out to the seller and informed them of my intention to return all of the items. The seller agreed, however, I am currently facing difficulties in obtaining a return label from the website. It seems that they have chosen to provide email support instead of offering a customer service phone number, possibly to avoid handling these types of problems directly. I've sent two emails, but it's been four days and I still haven't received a response.
I purchased a Chanel perfume from Poshmark on March 18th. The seller assured me that the perfume was genuine. Upon inspection of the perfume, I observed a distinct variation in its scent and a lack of longevity. Upon cross-referencing the information with the website, it became evident that it was i...
when I buy stuff online, I sometimes leave reviews to help others out, turns out on Poshmark, the negative ones don't even show up. Kind of defeats the purpose, like, why bother reviewing at all? bought these jeans from a seller who said they were in good shape. But when they arrived, there were som...
It was hard to find my way around the app itself, took a lot, believe me way a lot longer than 60 seconds to list something, and they didn't tell how many steps I had to take. I spent almost hours trying. I couldn’t even get to those "Posh Parties" and sharing my stuff with followers To be honest, i...
On March 7, 2025, I placed an order for two Kerastase hair serums and paid via bank transfer. It's now been more than 20 days, and I still haven’t received my package. I got an email saying my order had been shipped, but there was no tracking number provided—just a vague notice. I contacted custome...
My first online shopping experience with Miniso was already disappointing—they sent me completely different products from what I ordered. I didn’t bother returning them at the time, but I should have known better. In June, I ordered a food storage bag online, and within just one week of use, the ha...
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