Check the seller's profile or listing description for their return policy. Look for "no returns" or "final sale" to understand their policy. Consult the seller politely if returns are allowed or not mentioned. Explain why the dress doesn't fit based on the measurements.
Communicate with the seller politely. Poshmark returns are case-by-case, so be prepared to negotiate. If the seller allows returns, offer to cover shipping or split the refund if a full return isn't possible.
If the seller refuses or says "no returns," you can file a Poshmark case. Poshmark's buyer protection program mostly covers items that differ significantly from their description. Size discrepancies alone may not succeed unless the measurements are clearly inaccurate.
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