I just noticed a weird fee on my recent Poloniex trade. Where can I find explanation?

Xolvie Resolution Specialist18 Nisan 2024 07:23

There are steps you can take to get an explanation if you recently made a trade on Poloniex and noticed an unexpected fee:

Examine the email or notification you received from Poloniex regarding the trade confirmation first. This correspondence frequently delineates the costs linked to your transaction, encompassing any atypical levies.

Review Poloniex's official fee schedule page, which details their other fees in addition to trading and withdrawal fees. This link ought to give you information about the various kinds of fees that could be incurred when trading. The Poloniex Fee Structure page contains the fee schedule.

Find the fee schedule and try to pinpoint the exact fee that you paid for your trade. Keep an eye out for categories such as "Maker Fee," "Taker Fee," or fees related to specific trading pairs.

Consider contacting Poloniex support if you have any more questions or if you're still not sure. Give them specifics regarding the trade and the fee in question, and they will look into the matter and offer a comprehensive justification.

Feel at liberty to share any further details or insights in the comments or file your complaint.

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