My account on the Poloniex exchange got locked and all my coins were suspended on November 10, 2023. I've been having trouble trading and accessing my funds for more than 4 months now.
Every time I reach out to customer service, I keep getting the same automated responses. I was asked to do this KYC verification thing, but I did everything right and it still failed. Can you believe it?
I'm getting really fed up and my losses just keep piling up day after day. Can you please help me get my account back to normal as soon as possible?
I have been unable to access my Poloniex account for two months. Every time I try to log in, the page displays a system error. I even took a screenshot and sent it to support, but despite multiple messages, I have received no resolution. I am unable to make any transactions, and other exchanges wor...
I’ve been trying to access my Poloniex account for days through both the mobile app and website, but I keep getting a “network error” message every single time. I’ve checked my internet connection, tried different devices, even used a VPN—nothing works. What’s even more frustrating is that there is...
I've been trying to withdraw XLM from my Poloniex account for months, but the transaction is still pending. I've reached out to customer service several times, but unfortunately, they haven't been very responsive or helpful. They went ahead and blocked me from their Telegram channels. Poloniex has ...
I’ve been using Poloniex for about 5-6 months, but recently, I was informed that the coin I’ve been trading is temporarily unavailable for transactions. I’ve contacted customer support multiple times, and each time they told me the issue would be fixed soon. However, it still hasn’t been resolved, a...
My XLM withdrawal request has not been realized for months, and I cannot find a contact person; I wrote from everywhere. They responded as if they were making fun of me and blocked me from their Telegram channel. They closed withdrawals. My pending transaction timed out, and my funds were lost; Curr...
