Poloniex Support Fails to Provide Timeline for Unlocking Frozen Akita Balances

I have been experiencing a severe issue regarding my Akita tokens on the Poloniex exchange for a long time. I hold approximately 12,800,000 Akita in my account; however, for at least the past 3 months, I have been unable to sell these tokens or transfer them to another exchange. Whenever I attempt to trade or withdraw them, the message "tradeable locked" is displayed, preventing any transactions.

When I contacted Poloniex support today, they merely stated that they could not provide a timeline and were working to resolve the issue, failing to provide any concrete resolution or clear date. This balance, which I have been unable to access for a prolonged period, represents a significant amount for me, and this ongoing uncertainty is causing severe hardship.

I demand that Poloniex unlock my Akita balance, enable me to freely sell my tokens, or activate the withdrawal option so I can transfer them to another exchange if I choose. I request a clear explanation and a permanent resolution to my issue as soon as possible.