I am furious that Playweez signed me up as a member without my permission and made money off of me for months! Even though I didn't get any confirmation messages, they renewed my membership on October 26. I didn't find out until June, so I lost at least 600–700 liras. I don't understand how a membership could be made without my permission. If this problem isn't fixed, I'll bring it to the attention of the Consumer Arbitration Board. I want to get paid right away for the damage that was done. Let me be clear so there are no excuses: I've checked my messages, and I've never sent a confirmation message, and neither my child nor anyone else can do it.
They started an additional subscription to my bill without my knowledge. This company, whose name is Playweez, did not make me sign any approval form to start such a membership. I only noticed the subscription when I saw unexplained charges on my bank statement, which was shocking. Despite contactin...
The company Playweez initiated a subscription under my name through my Türk Telekom postpaid line, resulting in charges being added to my bill. When I contacted Türk Telekom, they informed me that while the subscription could be canceled, the refund would have to be processed by Playweez. I am reque...
I found out that my Cambly Kids membership got renewed without me agreeing to it, just because of an email I received. I’d like to cancel, but I can’t...
seemingly stemming from a collaboration between Türk Telekom and Playweez there are some charges that I didn't say yes to. I have received a message indicating a membership with an unclear signup date, accompanied by a charge of ₺110. Despite immediately sending a cancellation message upon receivin...
I am a Türk Telekom mobile customer. A subscription to Playweez via the number 3699 was activated without my knowledge. This is the first time I’ve ever heard of Playweez. I canceled the subscription by messaging the number 3699, but they informed me that I could still use the subscription service f...
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