Yesterday, I purchased GTA 5 Online from the PlayStation Store. Today, the game was downloaded and installed. However, w...hen I tried to open it, I could not enter the online mode. The game informed me that without a PSN Plus subscription, I cannot access GTA Online, and that I only own the story mode
When we try to pay for our PlayStation subscription, they want to make us pay the increased price, but it's my natural a...nd legal right to pay the price shown on the system. Just like seeing a discounted price tag at the grocery store and seeing it overpriced at the checkout, customers pay the price
I noticed two unauthorized charges on my card from PlayStation and disputed them with my bank, which then refunded me. S...hortly after, PlayStation suspended my account. At first, I thought it was related to my PS Plus subscription, as the charges appeared on the same day the next payment was due, but
I am an active PlayStation user and currently hold a PlayStation Plus Extra subscription. However, I am writing to repor...t an ongoing issue that negatively impacts my user experience on the PlayStation platform. Specifically, when browsing the PlayStation Plus Extra library, I noticed inconsistencie
On April 16, 2025, I received an email informing me that the prices of my monthly Sony PlayStation subscriptions would i...ncrease. Normally, my subscription renews on the 28th of each month. Although the price hike was announced to take effect on June 24, I wanted to upgrade my plan to an annual subsc
My Sony PlayStation account was banned, and I can't reach them in any way. The membership fee, which was ₺250, increased... to ₺1500, so I canceled it thinking it was an unauthorized transaction, as it was taken without my knowledge. Then I saw that my account was banned, and it turns out Sony had take
My 8-year-old child accidentally purchased an EA Play subscription while tr...ying to access a game on the PlayStation console. Since my credit card is r
I tried to subscribe to the Fortnite Crew Pack in the game, but no matter how many times I tried, PlayStation Store kept... showing the E-8210604A error, preventing me from purchasing the content even though there was sufficient money on my card. I had previously made purchases on PlayStation Store wit
Hello there! I've been rocking the PlayStation 5 for about a year now. I was just about to reach the end of my Deluxe pa...ckage, and I wasn't really keen on renewing it. But it got renewed on its own and they took money from my card without me knowing. Can I please get a refund for this amount? I'm un
My card got charged ₺2,740 on April 29, 2024, because my PlayStation Plus membership was renewed without me knowing. Eve...n though you've canceled your membership, it won't actually end until after 12 months. I kindly ask PlayStation Turkey to cancel this renewed membership and provide a refund.
Without my consent, PlayStation unexpectedly renewed my subscription on 29.04.2024 and charged ₺1,400 to my credit card.... I would like to request a refund for this amount. Kindly ensure the return of my funds. Engaging in transactions without proper authorization is not acceptable for a brand of this
I'm having trouble logging into my Sony PlayStation account because of some problems with the 2FA protection. Even thoug...h I have 2FA enabled, I'm not receiving the verification code. I have been unsuccessful in my attempts to reach customer service. The only option provided is to contact them via em
I recently discovered an unexpected charge of ₺2,817 from PlayStation on my card, and it happened without any notice or ...authorization. It was only when I reviewed my card statement that I realized what had occurred. Despite sending multiple emails to cancel my subscription, I haven't received any re
I decided to get myself a one-year EA Play membership in Nov through PSN. It seemed like a good idea at the time, you k...now, to have access to all those cool games. But now, I'm dealing with this really annoying problem that's been bugging me, noticed something a bit strange. Even though I have an
Lately, Sony has become incredibly expensive, and the prices, especially for the PS, have gone through the roof. It's di...sheartening that there seems to be a lack of consideration for those who are less fortunate. The recent PS Plus price hike is a prime example. Can you believe it might go from 240
"Thank you"
Dear PlayStation Turkey Support Team, I am reaching out to address a persistent issue I have been encountering while att...empting to purchase a PlayStation Plus membership. When trying to purchase the membership through my console (PS5), and using different cards in the process, I consistently receive
