Even though I extended the warranty on my Philips vacuum cleaner to 5 years, the dealer I went to charged me to fix the main end wheels for the first time because there was only one wheel and not two. They said that the repair would be paid for if there were two wheels. This isn't right. I couldn't find the missing wheel, and now I have to pay between 500 and 800 TL for a product that was supposed to be covered by a warranty. I believe that Philips will stand up for its customers, and I hope that this problem will be fixed. When I first needed warranty service, they charged me an unfair repair fee, which made me very upset and angry. I won't buy anything from this brand again.
Hello, I've had the Philips XC8049 vertical vacuum cleaner for 8 months and have had a common problem with the plastic on the top of the pipe breaking. When I contacted Philips for help, I received no response. They referred me to their service department, which informed me that the product was no l...
Hello, I bought a rechargeable Philips 8000 series vacuum, but the latch that holds the extension tube in place broke after just one month. It was weak and badly made. I called the service to see if it was covered under warranty, but they told me it wasn't. Then they asked for a huge 750 TL for a sm...
I had a bad experience with the Philips and I want to share it so others don't go through the same thing. I bought a Philips vacuum cleaner from the Carrefour SA Media Markt branch in Nilufer, Bursa in June 2022. I did a lot of research and had high hopes for it. Yesterday, the vacuum started smelli...
Almost a moment after I bought the Philips Speed Pro Max cordless vacuum cleaner, which I bought a year ago, the locking button on the part of the tube that connects to the vacuum cleaner broke by itself and fell. Although the product is invoiced and guaranteed, Philips service today said that Phi...
I bought a Philips Marathon Ultimate XB9155/05 bagless vacuum cleaner on March 18, 2020. I was told during the purchase that if I signed up for the "Register and Win" campaign, the device would be covered by a 5-year warranty, including all spare parts. When I reviewed the form, I realized that "All...
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