Hello, I've had the Philips XC8049 vertical vacuum cleaner for 8 months and have had a common problem with the plastic on the top of the pipe breaking. When I contacted Philips for help, I received no response. They referred me to their service department, which informed me that the product was no longer under warranty and demanded a 700 TL repair fee for the plastic part alone. This issue is clearly the result of a manufacturing flaw with the product, but it is not covered under warranty as part of their goodwill policy. This has left me disappointed with the Philips vacuum cleaner's durability as well as their customer service, as I expected better support for a product that clearly has a manufacturing flaw.
Hello, I bought a rechargeable Philips 8000 series vacuum, but the latch that holds the extension tube in place broke after just one month. It was weak and badly made. I called the service to see if it was covered under warranty, but they told me it wasn't. Then they asked for a huge 750 TL for a sm...
The pipe of the Philips XC7043/01 Speed Pro Max rechargeable vertical vacuum cleaner we bought 3 months ago broke in the plastic area, just like that! There are a lot of people experiencing this situation on Xolvie.com, I didn't know that until I looked into it. When I take a closer look at the com...
A month and a half after purchasing my Philips SpeedPro Max series 8000 XC8049/01 vacuum cleaner, it simply stopped working and fell to the floor. Unfortunately, the Philips product I purchased ended up being subpar. Additionally, the service agent does not fix the broom for free that we purchased f...
I purchased a Philips SpeedPro Max XC8000 Series vacuum cleaner and have had numerous problems with it. The first issue was the button on the AL part falling off while I was pushing it. The pipe also cracked easily and was not replaced by Philips, despite being under warranty. The main head became j...
I'm very disappointed with my purchase of the Philips SpeedProMax XC7043/01 vacuum cleaner on March 23, 2022. Shortly after purchase, the power button and vacuum brush broke. When I contacted Philips customer service, they informed me that the problem was not covered by the warranty and would have t...
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