I purchased a Philips hx 685t electric toothbrush with serial number 200709-1c from an online website on December 9, 2020, for 1050 TL (which was equivalent to approximately 140 dollars at that time). However, within the last 6 months, its performance has significantly deteriorated, and I'm no longer achieving the desired results. I took it to the service center, where they informed me that these devices cannot be repaired but can be replaced if the warranty is still valid. They also mentioned that this particular model has been discontinued and personal devices like this have a usage life of 3 years. Despite multiple attempts to reach the customer service of the company at 0850 222 74 45, I have not received any satisfactory response from the authorized personnel. I now question why Philips did not warn customers about the limited lifespan of this product when selling it online for such a high price. If I had known about its 3-year usage life, I would not have purchased it from you.
On October 1, 2020, I bought a Philips EP2231/40 fully automatic coffee machine for 2980 TL to use at home. We drink coffee an average of 8-10 times a day. From time to time, the product also went to the service due to malfunction. The warranty expired and I took it to the service center because it ...
I'm very disappointed with my purchase of the Philips SpeedProMax XC7043/01 vacuum cleaner on March 23, 2022. Shortly after purchase, the power button and vacuum brush broke. When I contacted Philips customer service, they informed me that the problem was not covered by the warranty and would have t...
On 25.08.2025, I purchased a Philips Brr454/00 Facial Epilation Device through Hepsiburada with order number TR12025000003935, but it did not work properly on the first use. At first, it removed a little, but during the second attempt, it did not perform any trimming at all. I wanted to return the p...
I purchased Philips in-ear headphones in December 2022, and recently, the sound on one side began to intermittently cut out. It's clearly a connection issue. On August 31, 2023, I took the product, along with the invoice, to the authorized service center, Can Elektronik, in Sivas. To my surprise, th...
On November 14, 2022, I purchased a Philips HR2546/00 Daily Collection ProMix Hand Blender through the Morhipo website. I have been using the product for the last month. The product suddenly broke down during use. I took the product to the authorized service in Tekirdağ Çorlu. After 3 days, the serv...
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