I bought the Philips HD 7459/20 coffee machine from an authorized Hepsiburada dealer in March 2023. The carafe broke while washing without even dropping it. Even if there is no stock of the jug, why should I pay 520 TL for a jug that will break immediately? The machine is already 1500 TL. I call Philips, they cannot help. I call Hepsiburada and they cannot help. It is a joke. I demand that the glass jug be provided to me. Because if you are making a jug that will break in 2 months due to the temperature effect, please don't get into the coffee machine business. I get that stuff can go wrong sometimes, but it's up to Philips to fix it and make things right. There is obviously something missing here. If you care about your business, it's on you.
On October 1, 2020, I bought a Philips EP2231/40 fully automatic coffee machine for 2980 TL to use at home. We drink coffee an average of 8-10 times a day. From time to time, the product also went to the service due to malfunction. The warranty expired and I took it to the service center because it ...
On November 14, 2022, I purchased a Philips HR2546/00 Daily Collection ProMix Hand Blender through the Morhipo website. I have been using the product for the last month. The product suddenly broke down during use. I took the product to the authorized service in Tekirdağ Çorlu. After 3 days, the serv...
The glass on my Philips hd7461 coffee maker broke recently, which was a bad thing. Last year, I bought the machine for 750, and a week after I bought it, the glass broke. I tried to replace the glass, but it was so expensive that I couldn't afford it. I couldn't believe that something so small could...
I purchased the Philips 5447/90 espresso machine from the seller Hepsiburada on 11/11/2023. Shortly after, the machine displayed an error 1 message, and on 8 January 2024, I took it to the authorized service center, Sezel Electronics. After a month, they assured me they would provide a new device. O...
The Philips tea maker I bought at the Yalova Ozdilek Mall Teknosa store on 10/08/2023 broke down as soon as we got home and put the lid on. The next day, we went to Teknosa, explained the situation, and requested a refund or exchange, and they said they would send it for service. After 15 days, the ...
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