The Philips tea maker I bought at the Yalova Ozdilek Mall Teknosa store on 10/08/2023 broke down as soon as we got home and put the lid on. The next day, we went to Teknosa, explained the situation, and requested a refund or exchange, and they said they would send it for service. After 15 days, the service called, claiming it was a customer error, and the product, which fell apart without being used, was left in our hands like garbage. Exchange and return were not accepted, and they also asked for money. I do not forgive the money for the product we bought by trusting the brand. This is my last product from this brand. I would neither buy it myself nor recommend it to anyone else. If necessary, I will apply to the Consumer Court. What is being done is nothing more than ripping people off.
I had a bad experience with the Philips and I want to share it so others don't go through the same thing. I bought a Philips vacuum cleaner from the Carrefour SA Media Markt branch in Nilufer, Bursa in June 2022. I did a lot of research and had high hopes for it. Yesterday, the vacuum started smelli...
On June 15, 2023, I paid 12,900.00 TL to Teknosa for the Philips PerfectCare PSG9050/20 steam iron. From the first use, it was clear that the product did not live up to its advertised features. It not only failed to perform its functions, but it also damaged the items I attempted to iron. My convers...
On November 14, 2022, I purchased a Philips HR2546/00 Daily Collection ProMix Hand Blender through the Morhipo website. I have been using the product for the last month. The product suddenly broke down during use. I took the product to the authorized service in Tekirdağ Çorlu. After 3 days, the serv...
The Philips Lumea BRI 9500 epilator I purchased from Teknosa was sold to me as defective due to a manufacturing issue. When I selected my skin type and pressed the "OK" button, I noticed that the device did not fire and the orange light kept blinking. I then delivered the product to the Philips tech...
I bought a "Philips GC9330/20 Perfect Care Aqua Pro Steam Generator Iron" from Teknosa on July 7, 2022. Cracks appeared overtime on the upper part of the iron's handle, right where my thumb rests. There are cracks on the right side of the handle as well. This appears to be a recurring problem, possi...
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