My Philips Airfrey XXL Warranty Problem

My Philips Airfrey XXL Warranty Problem
Gökhan
Gökhan
PHILIPS
March 28, 2023 5:29 PM24

I bought the Philips Airfrey from the Teknosa store about a month ago, and while my friends recommended Xiaomi, I went with Philips because I already own other Philips products. However, after only a few uses, the color of the chamber inside became discolored, despite the fact that it is machine washable. When I took the product to the service center, they told me that it was no longer covered under warranty. They said that if it had only been a week since my purchase, they could change it, but because it had been a month, they couldn't. That does not seem fair to me. I didn't spend a lot of money for it to fade in a week. I want them to fix this problem or I'll have to go to the Consumer Arbitration Committee. I'm very angry and disappointed. I put my trust in Philips, and now I regret it. I want a fast resolution, please.

Comments

Similar Complaints

Philips Teakettle Broke, Couldn't Get It Fixed

Gamze
Gamze
PHILIPS
November 7, 2023 10:34 AM36

The Philips tea maker I bought at the Yalova Ozdilek Mall Teknosa store on 10/08/2023 broke down as soon as we got home ...

Philips Airfryer HD9252: Rust Issues and Unhelpful Customer Service

Büşra
Büşra
PHILIPS
November 3, 2023 5:51 PM60

I purchased the Philips Airfryer HD9252, and after only three uses, rust appeared within 15 days. When I called Philips ...

Philips Airfryer HD9252: Rust Issues and Unhelpful Customer Service