Within the first week of using my Philips XXL White Gold color Airfryer, the top cover began to melt. At first, I couldn't believe what I was seeing and quickly contacted customer support. The customer service department, on the other hand, did not provide any assistance beyond directing me to the service center. If I spend a significant amount of money on a product, I anticipate it to have a longer lifespan than simply one week. Because I have no other option, I will have to inquire about getting a refund or a replacement for the merchandise. I have high hopes that Philips will address this issue seriously and come up with a solution that is suitable.
We recently bought a Philips airfryer and were disappointed to discover that it produced a strong, unpleasant odor and smoke. Despite the fact that we have only had the appliance for a month and have used it sparingly, the service center confirmed that the problem is normal. We hope that the company...
The Philips Airfryer HD9820/90 I bought raises serious safety concerns. Melting top cover after 5 months of use is concerning, stopped using the product immediately due to the risk of burning or explosion, I mean anything is possible as this device runs on high power voltage. Yet since the Airfryer ...
I did a lot of research and ended up buying a Philips air fryer because I trust the brand. I got the product on May 23, 2023, and I've only been using it for two days, all my reseacrh just blew in my face!! When I was cleaning the fryer, I found out that the top lid had melted, just like other peopl...
I bought a Philips Airfryer, anticipating a reliable and top-notch product. Unfortunately, the inner basket developed rust after just a brief period of regular use. When I reached out to customer service, they insisted it was a case of "user error" and declined to honour the warranty for the issue. ...
I purchased the Philips Airfryer HD9252, and after only three uses, rust appeared within 15 days. When I called Philips customer service at the number ending in 7445, I received careless responses that led me astray. The employee there responded mockingly, with no interest in resolving the issue. I ...
Comments