Philips 50PUS8505 TV Stopped Working After Update

26

After a software update, my Philips TV shut down and never turned back on. The product is the 50PUS8505 model, which I purchased in 2021. I was using it without any issues until the update, and I didn’t intervene in any way—it simply updated and failed. When I contacted the service center, they demanded a fee of ₺7,000–₺8,000. This amount is nearly the cost of a new TV, which makes the situation even more frustrating. It’s clear that a product that stops working after an automatic update is defective. I’m requesting assistance with this issue, as I believe this should be covered without additional cost.

Comments

Similar Complaints

My Philips TV Became Unusable After Faulty Software Update

93

After a recent automatic software update, my Philips 50PUS8505/62 Android TV became completely unusable. Immediately aft...

My Philips TV Became Unusable After Faulty Software Update

My Philips 55PUS7304 Model TV Stopped Working After Update

35

My Philips 55PUS7304 model television stopped working after the update. Philips directs you to their service team, but t...

My Philips 58PUS8506 Has a Chronic White-Screen Panel Issue

52

I purchased my Philips 58PUS8506/62 television from a store in Ankara in 2022, and for about a month I’ve been experienc...

I Want Philips to Replace My Faulty TV Panel Without Charging Me

72

I purchased my Philips 58PUS8507 television from MediaMarkt in August 2023. Even though it is used an average of no more...

I Want Philips to Replace My Faulty TV Panel Without Charging Me

My Philips 55PUS8508 Has the Same Software Error Twice

81

I purchased the Philips Ambilight TV “The One” 55PUS8508/62, trusting the Philips brand, but my television has become un...