After a software update, my Philips TV shut down and never turned back on. The product is the 50PUS8505 model, which I purchased in 2021. I was using it without any issues until the update, and I didn’t intervene in any way—it simply updated and failed. When I contacted the service center, they demanded a fee of ₺7,000–₺8,000. This amount is nearly the cost of a new TV, which makes the situation even more frustrating. It’s clear that a product that stops working after an automatic update is defective. I’m requesting assistance with this issue, as I believe this should be covered without additional cost.
After a recent automatic software update, my Philips 50PUS8505/62 Android TV became completely unusable. Immediately after the update, the TV failed to turn on and remained stuck on the Philips logo. Through my research, I discovered that this issue is not unique to my device—it is affecting many Ph...
My Philips 55PUS7304 model television stopped working after the update. Philips directs you to their service team, but the service requires a fee. This is clearly an issue caused by the brand’s own software, not by user error. I even tried resetting the TV multiple times, but nothing worked. I want ...
I purchased my Philips 58PUS8506/62 television from a store in Ankara in 2022, and for about a month I’ve been experiencing a white-screen issue caused by what appears to be a chronic panel failure. Even though the product is out of warranty, I learned that this is a common and widespread problem. I...
I purchased my Philips 58PUS8507 television from MediaMarkt in August 2023. Even though it is used an average of no more than 2 hours a day, lines began appearing on the screen on their own about a month ago, and it was diagnosed as a panel failure. When I contacted the authorized service team rega...
I purchased the Philips Ambilight TV “The One” 55PUS8508/62, trusting the Philips brand, but my television has become unusable after showing the same software error twice within two months—all while still under warranty. In both cases, my TV was sent to the authorized Philips service center in Ankar...
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